Personal information collected may include your name, gender, address, phone number, email, shipping and billing information, and order history. If you subscribe to our newsletter or special promotions, we may collect your email address. This information is used for internal purposes only. For the purpose of this Privacy Policy, Sensitive Personal Data or Information (SPDI) is as defined under the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The term "Personal Information" includes SPDI wherever applicable. You represent that the personal information you provide is true, updated, and that you have the required rights and consent to share it. Use and Processing of Personal Information We may use your personal information for purposes related to our business operations, including but not limited to: i. Processing orders and services ii. Customer support and communication iii. Customizing your shopping experience iv. Analyzing trends and user behavior v. Sending you product, service, or promotional information vi. Compliance with legal obligations or law enforcement requests vii. Business development and legitimate operational purposes Disclosure of Personal Information We do not sell or rent your personal information. Your information may be disclosed only in the following scenarios: To trusted third parties such as delivery partners and payment gateways for the purpose of order fulfillment In compliance with legal requirements or law enforcement agencies As part of a business reorganization, merger, or asset sale, wherein the new party may continue to use your information To affiliates or group companies of McCallops for internal purposes and service delivery Cookies and Tracking We use cookies, pixel tags, and similar technologies to enhance your browsing experience. Cookies help us: Recognize returning visitors Track website usage patterns Serve relevant banners or ads Improve overall site performance and usability Cookies do not contain personal information. You may choose to disable cookies via your browser settings, though some website features may not function as intended. Your Rights You may: Withdraw consent for use of your SPDI by emailing us at contact@mccallops.in Request access, correction, or deletion of your personal information Unsubscribe from promotional communications at any time Please note: withdrawal of consent is not retroactive and may affect our ability to provide services. Certain information may be retained or restricted from editing as required by law or regulatory compliance. Security Practices We use industry-standard security practices to protect your data. In cases where we engage third-party service providers for data storage or processing, we ensure they follow reasonable security standards. However, McCallops shall not be liable for any data breach resulting from a Force Majeure Event, which includes, but is not limited to: fire, flood, war, natural disaster, cyberattacks, computer hacking, unauthorized access, etc. Grievance Redressal For any discrepancies or grievances regarding your personal data, you may contact the designated Grievance Officer: Email: contact@mccallops.in